Forums › Forums › Get Technical › Software › Canon vs Windows 7
- This topic has 8 replies, 4 voices, and was last updated 14 years, 5 months ago by chupathingie.
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October 24, 2009 at 3:23 pm #1725ZumakiParticipant
Canon doesn’t seem to support Windows 7. This makes me very sad 🙁
I’ve sent them an email asking where/when I can get a wia driver for my Rebel XT, and will update this thread when I get a reply… but I googled the issue before I sent the email, and someone else who had this problem back in August said a canon tech told them drivers wouldn’t be out for a few months. Appalling.
October 24, 2009 at 4:40 pm #25134olavfParticipantSuckage.
But, honest question: what do you link the camera to the compy for? I’ve found for downloading pics, using a card reader is much, much faster (well, comparatively, when you’re trying to get ~400 megs off the card)
October 24, 2009 at 10:55 pm #25135ZumakiParticipantResponse from Canon-
Dear Zumaki:
Thank you for your inquiry. We value you as a Canon customer and
appreciate the opportunity to assist you. We are sorry to hear of any
difficulties downloading your images from your Rebel XT.Regrettably, at this time the Windows 7 64 bit operating system is not a
currently supported operating system.Card readers are relatively inexpensive, most electronic stores carry
them for $25 or less, and these card readers make it much easier to
download to your computer.We are sorry for the inconvenience this may have caused you. Please let
me know if we can be of any further assistance with your Canon Rebel XT.Sincerely,
Ronald
Technical Support RepresentativeOctober 24, 2009 at 10:57 pm #25136ZumakiParticipanthonest question: what do you link the camera to the compy for?
Well, camera came with software + cord, and a card reader costs money (I have a homebuilt computer) so linking up was the fastest option.
I guess it’s time to suck it up and buy one.
October 25, 2009 at 12:39 am #25137olavfParticipantahhhh…. gotcha. you’ll find it a bit faster in the long run though.
/keep meaning to play with the laptop link more tho.. especially for self-portraits.October 25, 2009 at 4:28 am #25138chupathingieParticipantRemote capture needs the cam tethered to the PC. In some circumstances and in dim light the only way to get good focus is to use the remote live view on a laptop screen (needed that last night, actually).
October 25, 2009 at 4:40 am #25139RcMacStudentParticipantHey Zumaki, not to be snarky – have you tried just plugging it in? I’m a card reader kind of guy myself but after I saw your post I went and plugged in my 30D to my laptop (has Windows 7 x64) and it all worked without installing anything.
Also, I don’t know if it’ll help but Windows 7 x64 supports Vista x64 drivers.
October 27, 2009 at 1:27 am #25140ZumakiParticipantyeah I tried that first (forgetting it needs a driver) and 7 told me it didn’t know what to do, and couldn’t find a driver to fit. So I installed the canon driver, and it still doesn’t work. But fun story: I went to the Canon Europe website and they had x64 drivers there that work. Huh.
October 27, 2009 at 2:51 am #25141chupathingieParticipantRcMacStudent, your post got me thinking so I tried that with my 5D2 in Ubuntu and it fired right up and read the card in the camera easy as you please.
Zumaki, I’m willing to bet the European sites have drivers because Canon doesn’t have to worry over software patents there and have yet to pay the extortion money… er… I mean hammer out a deal with MS over the drivers for the US market.
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